Privacy Policy

Last Updated: 21 November, 2023

Welcome to Trusted Tree Lopping Brisbane. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: This may include your name, contact information (such as email address, phone number, and mailing address), and any other information you provide to us voluntarily.
  • Payment Information: If you make payments for our services, we may collect payment-related information, such as credit card details or other financial information. Please note that we do not store payment information on our servers; it is securely processed by third-party payment processors.
  • Usage Information: We may collect information about how you use our website, including your IP address, browser type, operating system, and browsing activities.

2. How We Use Your Information

We may use your information for various purposes, including:

  • Providing Services: To provide our tree lopping and related services to you.
  • Communication: To respond to your inquiries, provide customer support, and send you updates, alerts, and promotional materials related to our services. You can opt out of these communications at any time.
  • Payment Processing: To process payments for our services.
  • Improving Our Services: To analyze usage patterns and gather feedback to improve our website and services.
  • Legal Compliance: To comply with legal obligations and protect our rights and the rights of others.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted service providers who assist us in providing our services, including but not limited to payment processors, email service providers, and analytics services.
  • Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal restrictions.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the beginning of this policy will indicate when the policy was last revised. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: info@trustedtreeloppingbrisbane.com.au.

Trusted Tree Lopping Brisbane

Address: 32/71 Eagle St, Brisbane City QLD 4000, Australia

Phone: 07 3132 3992

Email: info@trustedtreeloppingbrisbane.com.au

Website: https://www.trustedtreeloppingbrisbane.com.au/

Hours: Monday to Saturday 9am – 5.30pm and Saturday – Sunday closed